Hawthorne technician checking an outdoor AC unit beside a brick home in Nashville

Heating and cooling, handled by one family.

AC repair, furnace and heat pump service, and new systems across Middle Tennessee. A real person answers every call — even at 2 a.m. in January.

24/7 emergency service Homes & businesses TN License #11111111

No heat or no cooling right now? We answer 24/7, weekends and holidays.

Call (615) 111-1111

Most calls are one of two things.

The house is too hot, or the house is too cold. Here is what we check, and what a visit usually costs.

Technician connecting pressure gauges to an AC condenser

AC Repair

Central air, heat pumps in cooling mode, and ductless systems. All major brands.

  • Blowing warm or barely cool air
  • Turns on and off every few minutes
  • Ice on the copper lines or indoor coil
  • Water around the indoor unit
  • Power bill up with no change in use
Typical diagnostic$89–$129
Call about AC
Technician inspecting the burners of a gas furnace

Heating & Furnace

Gas and electric furnaces, heat pumps, and dual-fuel systems.

  • No heat, or only lukewarm air
  • Furnace clicks but never lights
  • Burning or gas smell when it starts
  • Some rooms warm, others cold
  • Heat pump running nonstop in cold weather
Typical diagnostic$89–$129
Call about heat
We also handle Heat pumpsNew system installsDuctworkIndoor air qualityThermostats

What happens after you call.

Four steps, no surprises. You always know who is coming and what it costs.

A person answers

No phone tree. We ask what's happening and book a time that works.

A 2-hour window

We text when your tech is on the way, with a photo and a name.

Price before work

We find the problem and quote it. You decide. No pressure to replace.

Fixed and clean

Shoe covers inside, old parts hauled out, system tested before we leave.

Neatly organized parts and tools inside a Hawthorne service van

A small company, on purpose.

Hawthorne started with one truck and a phone that rang in the family kitchen. It still works about the same way: one of us answers the calls, the others are out in the vans.

We grew up with Tennessee summers and the cold snaps that come every January. We would rather fix your system right than sell you a new one.

The same tech comes back

When you call again, we send the person who already knows your system.

A person picks up

Days, nights, and weekends. You talk to someone who can actually book a visit.

Repair first, replace last

If a repair makes sense, we say so. We quote a new system when you ask, or when it truly pays off.

Know the number before we start.

Typical prices in the Nashville area. Your exact price is confirmed on site, before any work begins.

Service calls
Diagnostic visitCredited toward the repair$89–$129
Evening, weekend & holidayEmergency after-hours call$149–$199
Refrigerant leak searchElectronic leak detection$150–$300
Tune-ups
AC tune-upSpring, before the heat$89–$149
Furnace tune-upFall, before the first cold night$89–$149
Plan membersBoth tune-ups included$0

Two visits a year. Fewer surprises.

A spring AC check and a fall heating check, plus priority when something breaks in July or January.

  • Refrigerant pressures and temperatures
  • Capacitors, contactor, and wiring
  • Condensate drain and safety switch
  • Burners, flame sensor, and ignition
  • Heat exchanger inspection
  • Carbon monoxide test
  • Filter replaced or cleaned
  • Thermostat calibration

Financing available

Flexible monthly payment options on new systems and larger repairs. Ask about current utility rebates.

Hawthorne Care PlanResidential
Visits
2 per year
Scheduling
Priority, front of the line
Repairs
15% off parts & labor
After-hours fee
Waived
Contract
Cancel anytime
Monthly$19/mo
Join the plan

What neighbors say.

Examples. On your site, this shows your real Google reviews.

Our upstairs unit quit on the hottest weekend of the year. They came out Sunday afternoon, told us the price first, and had it cooling in about an hour.
Homeowner · AC repairExample
Another company told us we needed a new furnace. Hawthorne replaced a sensor instead. That was two winters ago and it still runs fine.
Homeowner · Furnace repairExample
We have three rooftop units on our shop. They handle the maintenance on schedule and come after closing, so we never lose a business day.
Business owner · CommercialExample

Offices, shops, and restaurants too.

Rooftop units, split systems, and scheduled maintenance for small commercial buildings. After-hours visits, so your doors stay open.

Rooftop unitsPlanned maintenanceAfter-hours serviceTenant build-outs

Nashville and about an hour out.

Davidson, Williamson, Rutherford, Sumner, Wilson, Maury, Dickson, Montgomery, and Robertson counties.

  • Nashville
  • Brentwood
  • Franklin
  • Hendersonville
  • Mt. Juliet
  • Smyrna
  • Murfreesboro
  • Gallatin
  • Lebanon
  • Spring Hill
  • Springfield
  • Columbia
  • Dickson
  • Clarksville

Asked on almost every call.

How fast can you get here?

Most calls booked before noon get a same-day visit. Emergencies — no heat in freezing weather, no cooling with elderly family or infants at home — go to the front of the line.

Do you work on my brand?

Yes. We service all major brands of central air, heat pumps, furnaces, and ductless systems, including older units.

Is the diagnostic fee extra if I go ahead with the repair?

No. If you approve the repair, the diagnostic fee is credited toward it.

Should I repair or replace my system?

We look at age, repair cost, and how the system has been running, then give you both numbers. If a repair makes sense, we will tell you.

Do you offer financing on a new system?

Yes, flexible monthly payment options are available on new systems and larger repairs. We walk you through them when we quote.

Fastest way is to call.

(615) 111-1111

Or send a request and we'll call you back within business hours.

OfficeMon–Fri, 7 am – 6 pm
Saturday8 am – 2 pm
Emergency line24/7
How urgent?
Demo: this form doesn't send.On your site, requests go straight to your email and phone.
Call (615) 111-1111 Request